Terms and Conditions and UK Delivery Charges
I will attempt to
ensure that the information available on the website at any time is accurate. However,
I will not be held liable for any errors or omissions. I will use all
reasonable endeavours to correct errors and omissions as quickly as practicable
after becoming aware or being notified of these.
Whilst I attempt to
be as accurate as possible with the specifications of the frames offered for
sale, I cannot be held responsible for any inaccuracies.
Frame-it and its
representatives go out of their way to help you identify, source, secure and
purchase art for your home or office. In line with the Sales of Goods Act 1979 I
am happy to replace any work that is found not to be;
fit for purpose
of satisfactory quality
be contacted within seven days of the purchase of goods should you require to
exercise these rights.
that Frame-it is under no legal obligation to provide you with a refund if;
You change your mind about a painting
You decide you do not like it
Naturally I will
always try to work with you to appropriately remedy any situations arising from
The foregoing does
not affect your statutory rights as a consumer.
Naturally I aim to
ensure that such a situation never arises. Any complaint received will be
acknowledged within five working days and you will be informed of a projected
time scale for dealing with that complaint, together with the steps I intend to
take in dealing with it.
Damaged or faulty items
I check very
carefully all orders prior to despatch if a package should arrive damaged
please inform us immediately and please keep the original packaging.
Mainland UK (except
The Scottish Isles & Northern Ireland) Free with orders over £300.00
(except The Scottish Isles & Northern Island) £12.00 + vat
Other parts of the UK
(excluding Channel Islands) £30.00 + vat
delivery outside the UK please contact us for pricing.
Delivery Charges do
not include any customs, import, brokerage charges or any other fees payable
upon delivery into a destination country. These are the responsibility of you,
Cancellation By Us
I reserve the right
to cancel any order (or any part of the order) if for the following reasons:
– The products
ordered by you are no longer available.
– The products are
withdrawn from our Service by the authorised licensees or copyright owners, or
– The products cannot
be supplied to you in the country you reside.
In which event I will
notify you by email and refund any payments you have made for that order
or that part of the order.